On the morning of New Year’s Eve, while I was loafing on Main Street, I meet an old friend of mine. “Hi!” I say. “Hi,” he says, “where to?” “Aimless loitering,” I say, “And you?” “I’m going to work.” “Work? This early? I thought your shift starts in the evening, or late at night. You work at a call center don’t you?” “Not now. I quit. I’m on my own now.” “On your own? What do you do?” “LPO.” “LPO? What’s that?” “Life Process Outsourcing.” “Life Process Outsourcing? Never heard of it!” “You’ve heard of Business Process Outsourcing haven’t you?” “BPO? Outsourcing non-core business activities and functions.” “Precisely. LPO is similar to BPO. There it’s Business Processes which are outsourced, here it’s Life Processes.” “Life Processes? Outsourced?” “Why don’t you come along with me? I’ll show you.” Soon we are in his office. It looks like a mini call center. A young attractive girl welcomes us. “Meet Rita, my Manager,” my friend says, and introduces us. Rita look...